Spread the happiness!

This is the email I sent to the customer service of the website on which I ordered a digital camera last week (because the one I want is nowhere to be found in Canada). I hope they'll like it.
¯¯¯¯¯

I placed an order for digital camera last thursday and I've been waiting for the oh-so-glorious confirmation email ever since. So, I've had no confirmation, and if I try to track my order through the "Order status" thinggy, it seems that I don't exist at all in your database.
Meanwhile, my credit card has been charged the amount of the bill. I want to make sure that either one of these scenarios will happen: 1) I'm not charged on my credit card and I don't receive the digital camera I ordered; 2) I still get charged, but I do receive the camera I ordered.

Of course, the second option would be terrific, since it's what this site and my order were meant for! I don't know where all of it has been lost, but I'm willing to give you a chance to right the wrong. I'm one not-so-happy customer right now, and I hope things will work out for the best for us all.

Me give you money + you give me camera = Happy people dancing and holding hands and spreading the happiness.

Spread the happiness!


François Gilbert


P.S. Reply through email. I'm in Canada, will save on long distance calls. Also, I'm much more comfortable writing english than I am speaking it. Thanks.

P.P.S Spread the happiness!